Introduction

CHAKSHOO (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, place an order, create an account, or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Mobile number
  • Email address
  • Billing address
  • Shipping address
  • Payment-related information
  • Account login credentials

Order Information

  • Purchased products
  • Transaction details
  • Order history
  • Delivery information

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Communicate regarding orders and customer support
  • Verify transactions and prevent fraud
  • Improve website performance and user experience
  • Send important service-related notifications
  • Comply with legal and regulatory obligations
  • Conduct internal business analysis and reporting

Where permitted by law, we may also send promotional communications that you may opt out of at any time.

Payment Security

CHAKSHOO does not store complete credit card, debit card, or banking credentials on its servers.

Payments are processed through authorized third-party payment gateways that maintain their own security and privacy standards.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience
  • Measure marketing effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Shipping and logistics partners
  • Payment service providers
  • Technology and hosting service providers
  • Legal authorities when required by law
  • Professional advisors and auditors as necessary for business operations

Such parties are authorized to use your information only to the extent necessary to provide services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders and services
  • Maintain business records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal, tax, accounting, and regulatory requirements

User Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update account details
  • Delete eligible personal information
  • Withdraw consent where applicable

Requests may be submitted through our customer support channels.

Third-Party Links

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of such third-party platforms.

Users are encouraged to review the privacy policies of external websites before sharing personal information.

Children’s Privacy

Our website and services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from minors. If such information is identified, appropriate steps will be taken to remove it.

Policy Updates

CHAKSHOO reserves the right to update, modify, or revise this Privacy Policy at any time.

Any changes will become effective upon publication on the website. Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact details provided on our website.

Consent

By accessing, browsing, registering, or purchasing from CHAKSHOO, you acknowledge that you have read, understood, and agreed to this Privacy Policy.